Terms of service

Last updated: May 25, 2026

Welcome to ELITE STRING LAB. By visiting our website and making a purchase, you agree to these Terms of Service.

1. OVERVIEW

These Terms govern your use of our website and all purchases from Elite String Lab. Please read them carefully. If you do not agree with these terms, please do not use our services.

2. AGE REQUIREMENT

You must be at least 18 years old or the age of majority in your jurisdiction to use this site and make purchases.

3. PRODUCTS & CUSTOM WORK

  • All custom dyed lacrosse heads, strung pockets, restorations, and build-your-own orders are made-to-order and hand-crafted.
  • Colors and appearances may vary slightly from photos due to lighting, materials, and device settings.
  • We reserve the right to refuse or cancel any order at our sole discretion.

4. PRICING & PAYMENT

All prices are subject to change. The price displayed at checkout is the final price. You are responsible for all applicable taxes, shipping fees, and import duties.

5. Shipping & Delivery

Shipping times are estimates only. We are not responsible for delays caused by shipping carriers. Title and risk of loss pass to you once the item is delivered to the carrier.

6. CUSTOM ORDERS & CANCELLATIONS

Because all items are custom-made by hand, orders cannot be canceled or modified once we begin production. Please double-check your order details before submitting.

7. RETURNS & REFUNDS

Please refer to our Return & Refund Policy. Due to the custom nature of our products, all sales are final except in cases of shipping damage or our error.

8. INTELLECTUAL PROPERTY

All content, photos, designs, logos, and materials on this site are the intellectual property of Elite String Lab. You may not use, copy, or reproduce them without written permission.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Elite String Lab shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

10. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.

11. CONTACT US

If you have any questions about these Terms, please contact us at: support@elitestringlab.com